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What You Agree To When You Use kpkp

Using kpkp — whether you log in via mobile browser, deposit through bKash, or open a table — means you accept the conditions set out here.

Account eligibility rulesJurisdiction-dependent accessUser rights and responsibilitiesLive casino and slots
kpkp What You Agree To When You Use kpkp
LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

Live Chat Open the chat widget from any page on kpkp. For legal or account queries, describe your issue clearly and our team will route it to the right person.
Email Support Send account or legal questions to our support address. Include your registered mobile number so we can locate your account and respond accurately.
In-App Help From your account wallet screen, tap Help to submit a query directly. This path is available on both Android and iOS mobile browsers without leaving the lobby.
ACCOUNT AND DATA STANDARDS

How We Handle Your Account and Data

Data We Hold

We store the information you provide at registration — name, mobile number, and payment method details like your bKash or Nagad wallet — only for as long as your account is active or as required by applicable rules.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by OTP verification on login. If you receive an OTP you did not request, do not share it — contact support immediately via live chat so we can lock the account while you regain access.

Requesting Changes

To update your registered mobile number, request a data export, or ask us to close your account, contact support with your account details. We process verified requests within a reasonable period.

Common Legal and Account Questions

Access depends on your local law and the eligible regions we serve. Check whether using an online gaming platform is lawful where you are before opening an account or depositing.

We hold your registration details — mobile number, name, and linked wallet information such as bKash or Nagad — for as long as your account is active or as required under applicable rules.

Contact support via live chat or email with your registered mobile number. We will verify your identity and process the request within a reasonable timeframe under applicable rules.

We post updates on this page. Continuing to use the platform after a change is published means you accept the revised conditions. Check this page periodically if you want to stay current.

Open live chat immediately or use the in-app Help option from your account wallet screen. We can place a temporary hold on the account while we investigate and verify ownership.

We record transaction references to reconcile deposits and withdrawals, but your full wallet credentials are never stored on our servers. Payments are processed through the respective provider's own secure flow.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.